FAQ
What is Kratom?
Kratom is a natural botanical derived from the leaves of Mitragyna speciosa, a tropical tree native to Southeast Asia. Its active compounds — mitragynine and 7-hydroxymitragynine — interact with receptors in the body, producing unique plant-based effects.
Traditionally, kratom has been used for its mild stimulant properties at lower amounts, and more calming, soothing effects at higher amounts. Today, millions of adults use carefully formulated kratom products as part of their wellness routines.
At Live Free, we focus on lab-tested kratom extracts and powders crafted to deliver a clean, consistent experience — without unnecessary fillers or additives.
Is Kratom Legal in My State?
Kratom laws vary widely across the U.S.
👉 We cannot ship kratom products to Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin, or Washington D.C, San Diego,CA; and Sarasota County,FL, where it’s prohibited by law.
In many other states, kratom is regulated with age limits (typically 18+ or 21+), labeling rules, or product standards.
Please read article outlining the latest state laws writted by LEGISLATIVE ANALYSIS AND PUBLIC POLICY ASSOCIATION to guide you.
However, please remember: it’s your responsibility to know and follow your local laws.
We are not able to fulfill orders that ship to jurisdictions where kratom is restricted.
Still have questions? Reach out anytime at support@livefree247.com — we’re here to help.
What does Kratom feel like?
The experience of kratom (Mitragyna speciosa) can vary based on the strain, serving size, and individual body chemistry. Many users describe kratom as offering a combination of physical and mental effects that can range from mild stimulation to a sense of calm or relaxation. Some people report enhanced focus, steady energy, or a balanced mood, while others notice a more soothing, unwinding experience.
These variations are often linked to the unique alkaloid profile in each strain, including compounds like mitragynine and 7-hydroxymitragynine. Because every person responds differently, kratom’s effects are best understood through personal experience—and should always be approached with awareness and moderation.
What is the difference between cannabis and kratom?
While both are natural plant products, cannabis and kratom are completely different botanicals with distinct active compounds and effects.
Cannabis comes from the Cannabis sativa plant. Its primary active compounds are THC and CBD, which interact with the body’s endocannabinoid system. Cannabis is often used for relaxation, mood support, or discomfort, and may be psychoactive (producing a “high”) depending on THC content.
Kratom is derived from the leaves of Mitragyna speciosa, a tropical tree native to Southeast Asia. Its main alkaloids, mitragynine and 7-hydroxymitragynine, interact with different receptors than cannabinoids, offering a range of effects that vary by amount — from mild stimulation to more calming sensations
What’s the Difference Between Kratom and Kava?
Kratom (Mitragyna speciosa) and kava (Piper methysticum) are two distinct botanicals with very different origins and active compounds. Kratom is a tropical tree from Southeast Asia whose leaves naturally contain alkaloids like mitragynine and 7-hydroxymitragynine, often associated with energy, focus, or calm—depending on the strain and preparation. Kava, native to the South Pacific islands, is made from the root of the plant and contains kavalactones, compounds known for promoting relaxation and a mellow sense of well-being.
While both are plant-based and traditionally used in their native regions, kratom is typically chosen for its potential energizing or balancing effects, whereas kava is more associated with calm, social relaxation. They differ in taste, preparation, and how they interact with the body’s receptors—making them unique experiences for the user.
Can I change my address to an existing order?
If your order hasn’t shipped yet, we’re happy to update your address. Please email us immediately at support@livefree247.com with your order number and the correct address.
Once an order is in transit, we’re unable to change the delivery details — but we’ll work with the carrier to explore any possible solutions.
Is my payment secure?
Yes. At Live Free, your security is our top priority.
All transactions on our site are processed through encrypted, PCI-compliant payment gateways, ensuring your card details and personal information are protected at every step.
We never store your payment data on our servers. Shop with confidence knowing your purchase is safe, secure, and private.
Is Kratom addictive?
Kratom (Mitragyna speciosa) contains natural alkaloids—primarily mitragynine and 7-hydroxymitragynine—that interact with the body’s receptors. Because of this, frequent or high-dose use may lead some individuals to develop dependence. Reports suggest that kratom withdrawal symptoms, when they occur, are generally milder than those from certain prescription opioids, but they can still include discomfort, restlessness, or mood changes.
Like caffeine or other botanicals with active compounds, the risk of dependence may increase with daily or heavy use. Practicing moderation, monitoring personal tolerance, and consulting a healthcare professional if concerns arise are important for responsible use.
Where is your company located?
Live Free is based in the United States at:
1603 Capitol Ave, Ste 415 #791499, Cheyenne, WY 82001.
We include this to give you complete peace of mind and transparency about who you’re doing business with. If you ever have questions, our team is here for you at support@livefree247.com.
Why are Kratom strains important?
Kratom strains refer to the different natural varieties of the Mitragyna speciosa leaf, often distinguished by factors like growing region, harvest techniques, and alkaloid balance. You’ll typically hear strains described by traditional names tied to leaf color and origin — like Red Bali, Green Borneo, or White Thai — each associated with unique natural profiles.
- Red strains are generally linked to a more calming character.
- Green strains tend to offer a balanced experience.
- White strains are often chosen for their uplifting, lighter qualities.
Keep in mind that individual responses vary, and quality matters more than the strain name alone. At Live Free, we focus on sourcing premium, lab-tested kratom extracts and powders, so you always get a clean, reliable product
Is Kratom safe?
Kratom is a natural botanical, but it may not be suitable for everyone. We encourage you to consult a qualified healthcare professional if you have questions about whether kratom is right for you. We do not provide medical advice.
Any questions we missed?
Our customers have questions — and we have answers. These are some of our most frequently asked topics, but if there’s something we didn’t cover, please reach out. We’ll get back to you as soon as possible.📩 support@livefree247.com